MyUsage and PayGo Suite of Applications
Exceleron’s MyUsage suite of applications gives utilities and their customers the level of engagement and control they both want.
Prepay
Payments
Arrearage Management
Usage Monitoring
CIS
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Trusted by these leading utilities:
Why is Exceleron selected by more utilities and consumers than any other North American prepay provider?
OUR EXPERIENCE + OUR CONSUMER-CENTRIC DESIGN + OUR PAYMENT NETWORK + OUR SERVICE CULTURE
OUR CONSUMER-CENTRIC DESIGN
Our focus on the customer allows utilities to take their most challenged customers and turn them into highly satisfied advocates.
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OUR SERVICE CULTURE
Our world class customer service leverages our industry knowledge and expertise to equip you with the tools you need to focus on servicing customers.
The Most Integration Experience Of Any SAAS Prepay Vendor
20+ CIS Systems Including:
10+ AMI Systems Including:
And many other Systems including OMS, GIS, ESB & Communication Systems
CONSUMER REVIEWS
My husband and myself love the peace of mind we get from this app
Helps me keep the lights on
We really love the difference. It helps us to be able to stay on top of things and we haven’t had our electricity turned off since we switched
This is always helpful and useful. I use it every single day. It saves me from having to call or go in the office to pay my bill.
A great app for finding out what your utility bill will be for the month.
Hear What Industry Leaders Say About Us
Customers Use Less Energy
About 11% less. They also learn how their house performs from an energy perspective. Utilities are benefiting too. Operation costs are lower. Customers are happier. The biggest benefit is the improved customer relationship by empowering the customer to handle energy usage more responsibly.
Each Utility Is Unique
MyUsage is great because of the people that I have worked with and how open they are to the changes and customizations in our product and what we needed to accomplish. They saw us as special in our own way and they addressed us that way. We were not just another cookie cutter company.
Prepay Is a Smarter Way To Pay
We consider prepaid to be a win-win-win. It’s a win for the utility; the customers are no longer a financial risk. It’s a win for the customers enrolled in the program that the power is in their hands. And it’s a win for our other customers that are not enrolled in the program, because it stabilizes rates.
Relationships Matter
We find that the customers struggling to pay their utility bills are struggling because the bill came as a surprise at the end of the month. With MyUsage, every day the customers are aware of their energy usage, consumption and cost, so it helps them to balance the money budgeted for utility services.
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