The Market Leading Utility Prepay and Payment Services Company

Exceleron
MYUSAGE® SUITE OF APPLICATIONS

Exceleron’s MyUsage suite of applications gives utilities and their customers the level of engagement and control they both want.

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MyUsage

Prepay

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MyUsage

Payments

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MyUsage

Assist

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MyUsage

Monitoring

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 Why is Exceleron selected by more utilities and consumers than any other North American prepay provider?

OUR EXPERIENCE   +   OUR CONSUMER-CENTRIC DESIGN   +   OUR PAYMENT NETWORK   +   OUR SERVICE CULTURE

100+ Utilities

have chosen MyUsage to offer prepay, recover debt and give more payment options to their customers

500K+ Consumers

have chosen MyUsage to monitor utility consumption and pay their bill when and how they want

500K+ Pay Sites

are supported by the MyUsage Payment Network so that customers can pay when and where they want

IT Ready Made

with existing support for 23 CIS vendors and all AMI vendors ensuring faster integration and lower costs
OUR CONSUMER-CENTRIC DESIGN

Our focus on the customer allows utilities to take their most challenged customers and turn them into highly satisfied advocates. 

Easy-to-use Mobile Application and Web Portal

Secure Transactions and Data Privacy

The Most Payment Options and Locations

Consumer Marketing and Education

Self-Service Enrollments and Payments made easy

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OUR SERVICE CULTURE

Our world class customer service leverages our industry knowledge and expertise to equip you with the tools you need to focus on servicing customers.

Fast and Low-Cost Integration

Enhanced On-Boarding and Training

Easy-to-Understand Documentation

World-Class Project Management

The Most Integration Experience Of Any SAAS Prepay Vendor

20+ CIS Systems Including:

10+ AMI Systems Including:

And many other Systems including OMS, GIS, ESB & Communication Systems

CONSUMER REVIEWS OF MYUSAGE MOBILE

My husband and myself love the peace of mind we get from this app

Helps me keep the lights on

We really love the difference. It helps us to be able to stay on top of things and we haven’t had our electricity turned off since we switched

This is always helpful and useful. I use it every single day. It saves me from having to call or go in the office to pay my bill.

A great app for finding out what your utility bill will be for the month.

HEAR WHAT OUR CUSTOMERS HAVE TO SAY

Each utility is unique.

MyUsage is great because of the people that I have worked with and how open they are to the changes and customizations in our product and what we needed to accomplish. They saw us as special in our own way and they addressed us that way. We were not just another cookie cutter company.

Michael Faulk Memphis Light, Gas and Water

Prepay is a smarter way to pay.

We consider prepaid to be a win-win-win. It’s a win for the utility; the customers are no longer a financial risk. It’s a win for the customers enrolled in the program that the power is in their hands. And it’s a win for our other customers that are not enrolled in the program, because it stabilizes rates.

Chad Lynch Ocala Utility Services

Relationships matter.

We find that the customers struggling to pay their utility bills are struggling because the bill came as a surprise at the end of the month. With MyUsage, every day the customers are aware of their energy usage, consumption and cost, so it helps them to balance the money budgeted for utility services.

Brian Pippin JEA

OUR PARTNERS

exceleron-partners

NEWSLETTER

LATEST NEWS

Interested in making the energy transition affordable and equitable?

Join us at the @E_Source Forum in Denver on Oct 9th for a panel feat @SRPconnect & @PayGoUtilities @Exceleron Co-CEO Jeff Weiser.

Learn more here https://hubs.ly/Q02Q7TWm0

#UtilityIndustry #utilities #govtech

Did you know? Prepay energy users consume up to 12% less energy than postpay!

Plus, you get:
✅ More bill control
💰 Better budgeting
🌿 Less environmental impact

Thanks to @TimEchols for hosting this discussion with guests KC Boyce @thinkescalent & Cindy Rogers @OncourseHome.

Exceleron and PayGo have merged to form Empower Grid Holdings, creating a new powerhouse in the utility industry. Learn more about how this strategic merger is set to transform utility services across North America, Asia Pacific, and Latin America. 🚀

https://www.exceleron.com/2024/05/21/exceleron-and-paygo-announce-merger/

PayGo and Exceleron have joined forces to accelerate product development and innovation for our customers. (1/3)

#PayGoExceleron #ExceleronIndustry #utilities #govtech

Our prepay experience spans the largest prepay programs in North America, having introduced over 2 million customers to prepay at more than 75 utilities in 23 states over the past 15 years. (2/3)

#PayGoExceleron #ExceleronIndustry #utilities #govtech

This includes the largest programs in North America including Salt River Project, Georgia Power, NV Energy, BG&E, Jacksonville Electric Authority, Orlando Utilities, and Memphis Gas Light & Water. (3/3)

#PayGoExceleron #ExceleronIndustry #utilities #govtech

Exciting news! 📣

Our partnership with @KyckGlobal is revolutionizing utility bill payments.

Now, you can easily pay with cash at retail ATMs nationwide! 🏧💡

#ExceleronIndustry #Utilities #govtech

Happy Thanksgiving! We hope you have a wonderful and safe holiday filled with joy and all there is to be thankful for! 🦃 🍂
#ExceleronIndustry #Utilities

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