This report explores the smart meter based prepaid electric service in the United States and provides insight into the growing opportunity for utilities as they launch prepaid pilots. Key Take-Aways Quindi Research estimates that prepay AMI meters will increase from 660,000 at the end of 2017...
Read MoreSuburbanEco has just named MyUsage a "Top 15 Eco App that Makes Going Green Easy." Referring to MyUsage as "the ultimate usage app," Suburban Eco highlights the ease with which people can monitor their energy and water consumption, track charges, view hourly usage data, and report...
Read MoreThe convenience of paying for services in advance has changed the way Americans do business. We prepay for coffee with apps, make purchases with gift cards at our favorite stores, and buy no-contract prepay cell phones. A recent study found that 41% “of Americans [are]...
Read MoreDallas, Texas – January 6, 2016 – Cleveland Utilities of Tennessee has joined a growing number of utilities that have selected Exceleron Software’s MyUsage to offer prepay accounts for electric, water, and sewer service. Municipalities, investor owned utilities (IOUs), and rural electric cooperatives across the country...
Read MoreDallas, Texas – January 8, 2015 – Exceleron Software, the leading software developer of prepay account management solutions for the utility industry, will lead a Prepay Utility Models Workshop on April 25 as part of CS Week in Charlotte, North Carolina. The workshop will explain...
Read MoreDallas, Texas – December 8, 2014 – Benton County Electric System (BCES) of Camden, Tennessee is preparing to launch its prepay program powered by MyUsage in January 2015. BCES is one of more than 90 utilities that have selected Exceleron’s MyUsage to offer prepay accounts...
Read MoreThis U.S. Department of Energy report describes how Tri-State Electric Membership Corporation’s Smart Grid Investment Grant (SGIG) project has produced benefits for utilities in several key ways. Customer satisfaction and services have improved; meter operations costs are down; write-offs from unpaid bills dropped in part because...
Read MorePrepay energy is quickly approaching an inflection point of rapid implementation and adoption in the United States. The percentage of Americans interested in a voluntary prepaid energy option increased by 3% from 2012 to 2013. Key Take-Aways Interest in a voluntary prepaid option was highest among...
Read MoreDallas, Texas – November 8, 2013 — Orlando Utilities Commission (OUC) has joined a growing number of utility service providers that have selected Exceleron Software’s MyUsage Prepay to offer prepay utility accounts to consumers. Utilities across the country are switching to a prepay model in which...
Read MoreMichael Ozog, Ph.D. Integral Analytics, Inc. Summary: In the U.S. and abroad, data has shown a linkage between prepayment of energy bills and a conservation effect, with significant usage reductions of 5 to 15% found when customers switched from post-payment to prepayment. Using Oklahoma Electric Cooperative’s consumer...
Read MoreCustomer satisfaction soared when Oklahoma Electric began using Exceleron’s MyUsage Prepay. Customers using the system embraced the opportunity to take more responsibility for their bills and electricity usage. By empowering customers with a prepay option, Oklahoma Electric was able to reduce expensive write-offs without the...
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