Memphis, Tennessee, April 10, 2018 – Exceleron Software has selected Memphis as the site of its 9th annual Exceleron Users Conference, April 29 through May 1. Memphis Light, Gas, and Water (MLGW), which relies on Exceleron’s MyUsage platform to offer prepay accounts, will be the...
Read MoreFurther expands payment options and provides greater convenience to customers Dallas, Texas, October 10, 2017 – Exceleron Software announced the release of MyUsage Payments Version 3.0, which adds low-cost credit card processing and cash payments at retail locations to the industry-leading solution for convenient, flexible customer...
Read MoreDallas, Texas – March 23, 2016 – The City of Blakely, Georgia, has joined a growing number of utility service providers that have selected Exceleron's MyUsage Prepay to offer prepay accounts for electric, water, natural gas, and sewer services. Municipalities, investor owned utilities (IOUs), and rural...
Read MoreDallas, Texas – January 7, 2016 – Columbia Power & Water Systems (CPWS) of Tennessee has joined a growing number of utility service providers that have selected Exceleron Software’s MyUsage Prepay to offer prepay accounts for utility services. Rural electric cooperatives, municipalities, and investor owned utilities (IOUs)...
Read MoreDallas, Texas – January 6, 2016 – Cleveland Utilities of Tennessee has joined a growing number of utilities that have selected Exceleron Software’s MyUsage to offer prepay accounts for electric, water, and sewer service. Municipalities, investor owned utilities (IOUs), and rural electric cooperatives across the country...
Read MoreDallas, Texas – January 8, 2015 – Exceleron Software, the leading software developer of prepay account management solutions for the utility industry, will lead a Prepay Utility Models Workshop on April 25 as part of CS Week in Charlotte, North Carolina. The workshop will explain...
Read MoreDallas, Texas – December 8, 2014 – Benton County Electric System (BCES) of Camden, Tennessee is preparing to launch its prepay program powered by MyUsage in January 2015. BCES is one of more than 90 utilities that have selected Exceleron’s MyUsage to offer prepay accounts...
Read MoreCharleston, South Carolina – October 14, 2014 – Exceleron Software has announced the recipients of its 2014 awards for utilities making exceptional use of MyUsage Prepay and MyUsage MDM. The awards were announced at last night’s Customer Appreciation Dinner as part of the annual Exceleron...
Read MoreDenver, Colorado – October 8, 2014 – Elster Solutions has awarded its 2014 Elster EnergyAxis Award for Best Collaboration to Ocala Utility Services and Exceleron Software at the Elster Connect Training and User Conference, as announced on Twitter: “Hat’s off to Ocala Utilities @OUSinfo and...
Read MoreDallas, Texas – September 15, 2014 – Three Tennessee utilities, Humboldt Utilities, Mount Pleasant Power System, and Ripley Power and Light Co, have joined a growing number of utilities selecting Exceleron Software’s MyUsage to offer prepay utility services to local residents. The three utility service providers have...
Read MoreDallas, Texas – September 10, 2014 – The Kansas City Board of Public Utilities has joined a growing number of utilities selecting Exceleron Software’s MyUsage to offer prepay utility services to local residents for electricity and water. Utilities across the country are switching to a prepay...
Read MoreDallas, Texas – June 12, 2014 — Memphis Light, Gas and Water (MLGW) has partnered with Exceleron Software to offer prepay utility services to its customers. MLGW is the nation’s largest three-service municipal utility, serving nearly 421,000 customers. Last spring and summer, MLGW began exploring the...
Read MoreKansas Corporation Commission Approves Westar Energy's Prepaid Pilot with Exceleron's MyUsage Dallas, Texas – June 2, 2014—Westar Energy’s prepay pilot program powered by Exceleron's MyUsage was approved by the Kansas Corporation Commission on May 29. The prepay pilot will be available to up to 1,000 customers who...
Read MoreThis U.S. Department of Energy report describes how Tri-State Electric Membership Corporation’s Smart Grid Investment Grant (SGIG) project has produced benefits for utilities in several key ways. Customer satisfaction and services have improved; meter operations costs are down; write-offs from unpaid bills dropped in part because...
Read MoreDallas, Texas – November 13, 2013 — Public Utility District No. 1 of Cowlitz County, Washington has joined a growing number of utility service providers that have selected Exceleron Software’s MyUsage Prepay to offer prepay accounts to consumers. Utilities across the country are switching to a...
Read MoreDallas, Texas – November 11, 2013 — The City of Tallahassee has joined a growing number of utility service providers that have selected Exceleron Software’s MyUsage Prepay to offer prepay utility services to consumers. This is the first prepay program in the country to offer...
Read MoreDallas, Texas – November 8, 2013 — Orlando Utilities Commission (OUC) has joined a growing number of utility service providers that have selected Exceleron Software’s MyUsage Prepay to offer prepay utility accounts to consumers. Utilities across the country are switching to a prepay model in which...
Read MoreThis white paper provides data and analysis regarding the relative popularity of different types of communication channels for prepaid account information and their associated impacts and costs. With this information, service providers should be able to better anticipate communication costs and formulate a strategy as...
Read MoreExceleron Software’s MyUsage Prepay has helped Mayfield Electric & Water Systems (MEWS) of Kentucky better serve its consumer base by eliminating the need for high deposits and providing a simple way to reduce bad debt and write-offs. Their experience demonstrates how MyUsage Prepay can benefit...
Read MoreCustomer satisfaction soared when Oklahoma Electric began using Exceleron’s MyUsage Prepay. Customers using the system embraced the opportunity to take more responsibility for their bills and electricity usage. By empowering customers with a prepay option, Oklahoma Electric was able to reduce expensive write-offs without the...
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