Program Achieves Rapid Growth with Exceleron’s MyUsage Dallas, Texas – JEA, the eighth-largest US municipal electric utility, and Exceleron Software, the leading provider of prepayment software for North American utilities, today announced that more than 10,000 customers are participating in the JEA MyWay prepayment program. The...
Read MoreCharleston, South Carolina – October 14, 2014 – Exceleron Software has announced the recipients of its 2014 awards for utilities making exceptional use of MyUsage Prepay and MyUsage MDM. The awards were announced at last night’s Customer Appreciation Dinner as part of the annual Exceleron...
Read MoreDenver, Colorado – October 8, 2014 – Elster Solutions has awarded its 2014 Elster EnergyAxis Award for Best Collaboration to Ocala Utility Services and Exceleron Software at the Elster Connect Training and User Conference, as announced on Twitter: “Hat’s off to Ocala Utilities @OUSinfo and...
Read MoreKansas Corporation Commission Approves Westar Energy's Prepaid Pilot with Exceleron's MyUsage Dallas, Texas – June 2, 2014—Westar Energy’s prepay pilot program powered by Exceleron's MyUsage was approved by the Kansas Corporation Commission on May 29. The prepay pilot will be available to up to 1,000 customers who...
Read MoreExceleron Software’s MyUsage Prepay has helped Mayfield Electric & Water Systems (MEWS) of Kentucky better serve its consumer base by eliminating the need for high deposits and providing a simple way to reduce bad debt and write-offs. Their experience demonstrates how MyUsage Prepay can benefit...
Read MoreMichael Ozog, Ph.D. Integral Analytics, Inc. Summary: In the U.S. and abroad, data has shown a linkage between prepayment of energy bills and a conservation effect, with significant usage reductions of 5 to 15% found when customers switched from post-payment to prepayment. Using Oklahoma Electric Cooperative’s consumer...
Read MoreCustomer satisfaction soared when Oklahoma Electric began using Exceleron’s MyUsage Prepay. Customers using the system embraced the opportunity to take more responsibility for their bills and electricity usage. By empowering customers with a prepay option, Oklahoma Electric was able to reduce expensive write-offs without the...
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