This report explores the smart meter based prepaid electric service in the United States and provides insight into the growing opportunity for utilities as they launch prepaid pilots. Key Take-Aways Quindi Research estimates that prepay AMI meters will increase from 660,000 at the end of 2017...
Read MoreExceleron Software’s MyUsage® is the leading prepay account management solution for the utility industry. The MyUsage suite of applications empower consumers to take control of their energy usage and budgeting. MyUsage Monitoring, a value-added feature of MyUsage, lets utilities use that same technology to allow all their...
Read MoreThis U.S. Department of Energy report describes how Tri-State Electric Membership Corporation’s Smart Grid Investment Grant (SGIG) project has produced benefits for utilities in several key ways. Customer satisfaction and services have improved; meter operations costs are down; write-offs from unpaid bills dropped in part because...
Read MorePrepay energy is quickly approaching an inflection point of rapid implementation and adoption in the United States. The percentage of Americans interested in a voluntary prepaid energy option increased by 3% from 2012 to 2013. Key Take-Aways Interest in a voluntary prepaid option was highest among...
Read MoreThis white paper provides data and analysis regarding the relative popularity of different types of communication channels for prepaid account information and their associated impacts and costs. With this information, service providers should be able to better anticipate communication costs and formulate a strategy as...
Read MoreMichael Ozog, Ph.D. Integral Analytics, Inc. Summary: In the U.S. and abroad, data has shown a linkage between prepayment of energy bills and a conservation effect, with significant usage reductions of 5 to 15% found when customers switched from post-payment to prepayment. Using Oklahoma Electric Cooperative’s consumer...
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