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Smart Meter Investments Benefit Rural Customers in Three Southern States

This U.S. Department of Energy report describes how Tri-State Electric Membership Corporation’s Smart Grid Investment Grant (SGIG) project has produced benefits for utilities in several key ways. Customer satisfaction and services have improved; meter operations costs are down; write-offs from unpaid bills dropped in part because of a popular advanced bill payment (pre-pay) program; and lessons were learned during project implementation.

summary-of-key-results

 

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Source: U.S. Department of Energy